Account Manager

Avenue7Media is seeking a driven, detail-oriented Account Manager to support profitable revenue growth for client brands across the Amazon and Walmart marketplaces. This is a developing, client-facing strategic role – not an Account Manager Assistant. The Account Manager serves as a second strategic lead on enterprise accounts, taking on meaningful day-to-day quarterbacking for the senior BGS, while owning the client relationship and revenue outcomes on smaller portfolios.  They help translate marketplace complexity into clear client-ready narratives, and coordinates internal specialists to deliver measurable revenue outcomes. 

At Avenue7Media, we grow brands through our proprietary 7Avenues strategy. The Account Manager applies this framework, with senior BGS guidance, to align client priorities, surface the growth-limiting moves holding revenue back, and help execute the growth-enabling moves that compound over time.

The Account Manager STAR Profile

Every Account Manager at Avenue7Media is expected to embody four traits:

Key Responsibilities

• Support Revenue Performance: Monitor and help drive monthly and quarterly revenue against North Star targets on smaller portfolios and in support of senior BGSs on enterprise accounts. Surface gaps and opportunities in the language of revenue and margin, not metrics and tasks.
• BGS Leverage & Account Quarterbacking: Serve as the second strategic lead on assigned enterprise accounts, absorbing meaningful day-to-day quarterbacking from the senior BGS. Maintain command of account priorities, GLMs/GEMs, client dependencies, and Growth Team commitments. Lead client and Growth Team meetings when appropriate or when the senior BGS is unavailable. Drive follow-through between meetings and independently resolve issues when possible, escalating to the senior BGS when their involvement is truly needed. 
• Client Engagement: Lead biweekly strategic calls on smaller portfolios and support senior BGSs in quarterly business reviews and annual planning sessions with stakeholders ranging from brand managers to C-suite executives and ownership groups. Deliver candid updates on progress, risks, and dependencies, and hold clients accountable for their role in achieving outcomes.
• Cross-Platform Marketplace Fluency: Operate fluently across Amazon Seller Central, Amazon Vendor Central, Walmart Marketplace, Walmart Connect, and Walmart Fulfillment Services. Understand the distinct priorities, levers, and reporting structures of each.
• Sales-to-Service Handoff and Onboarding: Partner with the business development team to align priorities set during the sales cycle, then support structured onboarding using the Avenue7Media six-phase framework, leading onboarding directly on smaller portfolios. Set 30/60/90-day expectations with no loss of context or momentum.
• Advertising and Traffic Strategy: Collaborate with the Traffic team to build and implement integrated retail media strategies across Amazon Ads and Walmart Connect, aligned to each client’s growth goals.
• Cross-Functional Orchestration: Coordinate internal specialists to deliver against client priorities on smaller portfolios and support the senior BGS in orchestrating larger accounts, breaking down silos and prioritizing interdependent workstreams including promotional calendars, product launches, and inventory planning. Accomplish results through others by clearly communicating desired outcomes, delegating ownership to the appropriate specialists, establishing expectations and deadlines, and inspecting outcomes. The Account Manager should not default to personally absorbing work owned by another function and should proactively escalate when a Growth Team member or function is preventing the team from delivering the required outcome. 
• Growth Opportunity Identification: Proactively surface expansion opportunities including DSP, CTV, international marketplaces, additional Walmart programs, and adjacent retail media networks.

Qualifications

• 2+ years of eCommerce account management or coordination experience, with exposure to revenue ownership across Amazon and/or Walmart marketplaces.
• Working knowledge of Amazon Seller Central and Amazon Advertising; familiarity with Amazon Vendor Central, Walmart Marketplace, Walmart Connect, Walmart Fulfillment Services, and Retail Link.
• Developing client-facing presence: clear verbal and written communication, growing comfort presenting to client stakeholders, and the drive to grow into leading a room.
• Developing commercial acumen with a growing ability to translate marketplace performance into revenue and margin outcomes.
• Demonstrated ability to proactively move work forward across multiple stakeholders without requiring constant direction. 
• Working understanding of paid retail media strategy across Amazon Ads and Walmart Connect.
• Bachelor’s degree preferred. Equivalent professional experience considered.

Preferred Qualifications

• Agency or consultancy experience supporting multiple client portfolios concurrently.
• Exposure to client-facing presentations to brand managers, founders, or ownership groups.
• Working knowledge of additional retail media networks such as Target R