Amazon has long contended that it shouldn’t be held legally liable for defective products sold by third-party merchants on Amazon.com, maintaining that the liability rests with the seller, not with the marketplace facilitating the sale.
It’s a legal argument with parallels to those made by Facebook and other social networks about their own liability for content on their platforms.
But in a surprise twist, Amazon recently announced that it will directly compensate customers for valid claims of property damage or personal injury caused by third-party products sold on its platform, up to $1,000, or more in certain situations.
Jason Boyce, CEO and Founder, weighs in. Jason is GeekWire’s collaborator on the Day 2 podcast.