Depending on the reason for the suspension, we succeed in reinstating 89% of the accounts we’ve worked on. Our success rate with related accounts, which are especially difficult, is over 70%. For suspensions about inauthentic warnings, we succeed more than 95%.

We can always help, but certain kinds of IP infringement claims and account verification issues are particularly difficult to solve. With these, it is key to prevent suspensions by verifying your documents before account shutdown and updating and correcting listings before they are taken down. Once your account is shut down for IP infringement, it’s really tough to get it back.

Our team of Amazon reinstatement experts understand the intricacies of Amazon’s policies and procedures. Our approach is tailored to the specific situation and needs of each client. We lead our clients through communicating with Amazon, obtaining the required documentation, submission and even the implementation of better business practices to maintain and ensure compliance. Our proven track record of successful reinstatements underscores our commitment to achieving positive and lasting outcomes for our clients.

Common reasons for Amazon account suspensions include policy violations, poor performance metrics (such as high order defect rate, cancellation rate, and late shipment rate), selling counterfeit products, infringing on intellectual property, and failing to address Performance Notifications. Proactively managing these aspects can help prevent suspensions.

Your appeal to Amazon should include a clear explanation of the issues that led to the suspension, a detailed plan of action addressing these issues, and steps to prevent future occurrences. Ensure your appeal is well-organized, factual, and demonstrates your commitment to adhering to Amazon’s policies. Avenue7Media’s Presence services can help you craft a strong appeal to increase the chances of reinstatement.

Yes, you can usually still access your Seller Central account information, such as reports and performance metrics, even if your account is suspended. This allows you to gather the necessary data to address the issues and prepare your appeal.

A Performance Notification on Amazon is a message alerting you to issues with your account or listings, such as policy violations or performance problems. It is crucial to address these notifications promptly, as failure to comply can lead to account suspensions. Even if you no longer intend to sell the affected products, it’s important to resolve the notifications to maintain account health.

When your Amazon account is suspended, your listings become inactive, preventing any sales. This can severely impact your business, causing loss of revenue and customer trust. The suspension usually occurs due to policy violations or performance issues. To resolve this, you need a well-crafted appeal that addresses Amazon’s concerns. Avenue7Media’s Presence services can assist you in reinstating your account by navigating Amazon’s complex compliance requirements, ensuring minimal downtime and guiding you back to full operational status efficiently. Learn more about our comprehensive support at Avenue7Media.

To get your Amazon account unsuspended, you need to submit a comprehensive appeal to Amazon, outlining the issues and the steps you’ve taken to resolve them. This includes identifying the cause of the suspension, providing a detailed plan of action to address the issues, and ensuring future compliance with Amazon’s policies. Avenue7Media’s Presence services offer expert assistance in crafting effective appeals and navigating Amazon’s reinstatement process, helping you get back to selling as quickly as possible. Discover how we can help at Avenue7Media.

The time it takes for Amazon to unsuspend your account can vary. It typically ranges from a few days to several weeks, depending on the complexity of the issues and the thoroughness of your appeal. To expedite the process, it’s crucial to submit a clear and detailed plan of action. Avenue7Media’s Presence services can help you craft a compelling appeal and navigate the reinstatement process efficiently, minimizing downtime. Learn more about how we can assist at Avenue7Media.

To avoid an Amazon account suspension, it’s essential to adhere to Amazon’s policies and guidelines meticulously. Here are some key steps:

• Maintain High Performance Metrics: Ensure your order defect rate, cancellation rate, and late shipment rate remain within acceptable limits.
• Comply with Policies: Regularly review and follow Amazon’s policies on product listings, customer service, and prohibited items.
• Monitor Account Health: Use Amazon’s Account Health Dashboard to stay on top of any issues.
• Provide Excellent Customer Service: Respond to customer inquiries promptly and resolve issues effectively.
• Avoid Counterfeit and Infringements: Ensure all products are authentic and listings are accurate.
• Address Performance Notifications Promptly: Never ignore Performance Notifications from Amazon. “Failure to Comply” is a top reason for account and listing suspensions, even if you no longer intend to sell those products. Always address and resolve these notifications to maintain account health.

Avenue7Media’s Presence services offer proactive account management and compliance monitoring to help you stay within Amazon’s guidelines and avoid suspensions. Learn more about our comprehensive support at Avenue7Media.