Published January 9, 2025, at 14:21 ET; Updated June 19, 2026, at 14:20 ET
By completing checkout, submitting payment, or otherwise purchasing Services from Avenue7Media, LLC (“Service Provider”), you (“Client”) agree to these Service Terms (“Terms”). Client and Service Provider may each be referred to herein as a “Party” and collectively as the “Parties.”
Definitions. For purposes of these Terms:
- “Services” means the consulting, advisory, advocacy, support, creative, compliance, marketplace, or other professional services purchased by Client from Service Provider.
- “Work Product” means all analyses, audits, assessments, findings, recommendations, strategies, plans of action, reports, presentations, templates, research, drafts, written materials, creative content, and other deliverables prepared or provided by Service Provider in connection with the Services.
- “Intellectual Property” means all proprietary rights, know-how, methodologies, frameworks, processes, systems, techniques, concepts, discoveries, inventions, works of authorship, trade secrets, trademarks, service marks, copyrights, designs, content, software, documentation, and other intellectual property rights, whether registered or unregistered, together with all modifications, enhancements, derivatives, and improvements thereto.
- “Confidential Information” means all non-public information disclosed by either Party in connection with the Services, including business, financial, operational, technical, account, customer, and proprietary information, trade secrets, Work Product, and Intellectual Property.
Scope of Services.
Service Provider shall provide only the specific Services purchased by Client. Any services outside the purchased scope may require a separate agreement and/or additional fees.
Client Responsibilities.
Client shall provide timely access, information, documentation, approvals, and cooperation reasonably required for Service Provider to perform the Services. Client remains solely responsible for the accuracy, legality, and compliance of its products, content, accounts, business practices, marketplace activities, and submissions.
No Guarantee of Results.
Service Provider provides only professional consulting, advisory, advocacy, and support services. Service Provider does not provide coaching, enablement, or training services intended to instruct or teach the Client how to independently perform the Services. Service Provider does not guarantee reinstatement, approval, account recovery, performance improvements, sales results, regulatory outcomes, marketplace decisions, or any other specific result. Marketplace operators, regulators, service providers, advertising networks, and other third parties retain sole discretion over their decisions and actions. Service Provider cannot alter, override, or guarantee any third-party decision.
Marketplace and Third-Party Independence.
Service Provider operates independently of all marketplaces, platforms, advertising networks, regulators, certification bodies, testing laboratories, and other third parties. Service Provider will not circumvent applicable rules, policies, procedures, or legal requirements, and cannot control the actions or decisions of any third party.
Fees and Refunds.
All fees are earned upon commencement of work and are non-refundable. Work generally begins upon payment confirmation and, where applicable, receipt of the information, documentation, approvals, and account access necessary to perform the Services.
Client acknowledges that Service Provider is compensated for the performance of professional services and the creation of Work Product, and not for the achievement of any particular outcome, marketplace decision, reinstatement, approval, performance improvement, sales result, or other result.
No refund shall be due because Client elects not to implement, submit, use, modify, or rely upon any Work Product, recommendation, strategy, or deliverable prepared by Service Provider, or because the underlying issue is resolved before such Work Product is implemented or utilized.
Work Product and Intellectual Property.
All right, title, and interest in and to the Work Product, together with any Intellectual Property embodied therein, shall remain vested in Service Provider unless expressly transferred in writing.
Client shall not use the Work Product to identify, recreate, replicate, develop, reverse engineer, derive, extract, or otherwise attempt to determine Service Provider’s methodologies, frameworks, processes, know-how, trade secrets, or other Intellectual Property, whether for Client’s own benefit or for the benefit of any third party.
Subject to payment in full of all applicable fees, Client may use the Work Product solely for its internal business purposes.
Client shall not reproduce, distribute, disclose, resell, sublicense, commercialize, or provide the Work Product or Service Provider’s Intellectual Property to any third party except as expressly permitted by these Terms.
Nothing in these Terms shall be construed as transferring ownership of any Intellectual Property from Service Provider to Client. Until all applicable fees have been paid in full, Client receives no license or other rights to use the Work Product.
Third-Party Costs.
Unless expressly stated otherwise, Client is solely responsible for all third-party costs and expenses, including testing, certifications, laboratory services, legal reviews, filing fees, marketplace fees, advertising costs, software subscriptions, translation services, photography, design services, and similar expenses.
Confidentiality.
Each Party shall protect the other Party’s Confidential Information using reasonable care and shall use such Confidential Information solely for purposes related to the Services.
Confidential Information does not include information that: (a) is or becomes publicly available through no breach of these Terms; (b) was lawfully known to the receiving Party prior to disclosure; (c) is independently developed without use of the disclosed information; (d) is lawfully obtained from a third party without restriction; or (e) is required to be disclosed by law, regulation, or court order.
Limitation of Liability.
To the fullest extent permitted by law, Service Provider shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost business opportunities, business interruption, loss of goodwill, or loss of data. Service Provider’s aggregate liability arising from or relating to the Services shall not exceed the total fees paid by Client for the specific Services giving rise to the claim.
Force Majeure.
Neither Party shall be liable for delays or failures resulting from circumstances beyond its reasonable control, including acts of God, natural disasters, labor disputes, governmental actions, internet disruptions, cyber incidents, marketplace outages, platform failures, utility interruptions, or failures of third-party systems or services.
Relationship to Other Agreements.
If Client and Service Provider are Parties to a written master services agreement, statement of work, service agreement, or other written agreement governing the Services, such agreement shall control to the extent of any conflict with these Terms. These Terms shall govern only to the extent not addressed by such agreement.
Entire Agreement.
With respect to Services not governed by a separate written agreement between Client and Service Provider, these Terms, together with the Services purchased by Client and any written communications expressly modifying these Terms, constitute the entire agreement between Client and Service Provider relating to such Services and supersede all prior discussions, understandings, and representations relating thereto.
By completing checkout, submitting payment, or otherwise purchasing Services, Client acknowledges that it has read, understood, and agrees to these Terms.